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Contact North Yorkshire Police

In an emergency

Call 999

You should only dial 999 if

  • There is danger to life
  • There is the use, or immediate threat of use, of violence
  • There is serious injury to a person and / or serious damage to property
  • A crime is, or is likely to be serious, and in progress
  • An offender has just been disturbed at the scene
  • An offender has been detained and poses, or is likely to pose, a risk to other people
  • A road traffic collision involves, or is likely to involve, serious personal injury
  • A road is blocked after a road traffic collision, or there is a dangerous or excessive build up of traffic

Textphone 18000

This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

emergencySMS

To use this service we advise you to register your mobile phone now rather than waiting until you need to use the emergencySMS service. The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard. For further information visit the emergencySMS website.

Non-emergency

Do you need to speak to the police, but it is not an emergency?

Online

Our website has been designed to provide you with as much information as possible and we hope that you can find the information that you are looking for.

Email

general.enquiries@northyorkshire.pnn.police.uk

Please include as much detail as possible in your message, including:

  • First name
  • Second name
  • Date of birth
  • Home address, with postcode
  • Contact phone numbers (home / work / mobile)

If you prefer, you can email your local police team directly.

Phone

101 non-emergency number

Our 101 call service should be used if you need to contact the police but your situation does not require immediate attention. All calls are charged at 15p.

To contact North Yorkshire Police from outside the force area, call 01904 618691.

If you are calling us from outside the UK, call +44 1904 618691.

Make sure you dial the international prefix first (so in most European countries, dial 00 44 1904 618691, or in North America, dial 011 44 1904 618691).

Automated switchboard

When you dial 101, you can select option 2 and ask the automated switchboard for a specific department or officer.

If asking for an officer’s collar number, say “zero” for 0. Collar numbers at North Yorkshire Police are sometimes written as four-digit numbers. However, please do NOT speak any preceding zeroes (say “123” not “0123”).

Example 1: If you want to report lost property, say “Lost Property”. You will be asked for the name of your local police station. Say “York Police Station”. You will then be put straight through. If you are not sure which is your local police station, say “Options”. You will then hear a list of all available stations.

Example 2: If you want to speak PC John Doe, with collar number 0120, say either “John Doe” or “one two zero”.

Textphone 18001 101

Textphone 18001 101 can be used to contact an officer, police station, or to report an incident that does not require immediate attention or for general enquiries. This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

Post

The postal address for Headquarters is:
North Yorkshire Police, Alverton Court,
Crosby Road,
Northallerton, North Yorkshire,
DL6 1AA

Complaints

Find out how to make a complaint.

Complaints

It’s very important that we know about it when we get something wrong and it’s just as important that we know when we have got something right. That way we can make sure we keep doing it and learn to do it even better. Find out how to make a compliment.